Mundelein Animal Hospital is seeking a Hospital Manager to join our team! Mundelein Animal Hospital is a well-established, full-service small animal veterinary hospital that provides comprehensive medical, surgical, and dental care for the pets of Mundelein and the surrounding area. Our Mission is to provide the highest quality veterinary medical care in a friendly, relaxed setting.
Our Purpose is to support the special relationship that exists between people and their pets through service and education for our clients and outstanding health care for our patients.
Some of our services provided include:
Job Summary The Hospital Manager is a leader and an integral member of the veterinary hospital management team. The Hospital Manager partners with the Managing Veterinarian to provide a smooth and profitable operation by driving revenue and managing costs while creating a hospital culture based on high quality patient care and exceptional customer service. Responsibilities include managing, planning, and coordinating the overall operations of the hospital, and cultivating a supportive and collaborative team environment. Job Duties and Responsibilities Leadership and Planning
Operations
People Management
Client Service
Financial
Qualifications: Bachelor's degree in business or related degree is preferred. 3-5 years of experience in a manager role, including customer service experience. Experience in a veterinary hospital setting in positions of increased responsibility is a plus. Knowledge and/or experience in the following areas: Multi-functional operations including budget and labor management. Manage time and tasks appropriately and remain flexible with assigned duties. Supervisory and leadership experience. Reporting and data analysis. Problem solving and resolution management skills. Oral and written communication skills. Basic computer skills i.e. Microsoft Office suite (Previous practice management software knowledge preferred: Avimark). Interpersonal skills with staff and clients, and works well in a team environment. Customer service strategies and effective marketing techniques. HR policies and protocol development. Staff management including: coaching, developing, and motivating staff. Conduct performance appraisals. Delegate responsibility and achieve results with hospital team members. Make decisions confidently and effectively. Model a professional and courteous manner with staff and clients.
Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
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2144 Commons Parkway ![]() 517.347.4666 ![]() 517.347.4710 ![]() mvma@michvma.org |