National Veterinary Associates (NVA?) is the largest private owner of freestanding veterinary hospitals, pet resorts and specialty pet hospitals in the United States, Canada, Australia, and New Zealand. Each general practice hospital, pet resort and specialty hospital operates under their own brand. With rapid annual growth through acquisition, NVA needs leaders to lead sites as Hospital Managers for veterinary hospitals and General Managers of Pet Resorts. A cornerstone of the NVA culture is a servant leadership approach to our business, our hospitals, and our pet resorts. We find that people who exemplify the same servant leadership approach are best suited for NVA. We are a community dedicated to the love of animals and the people who love animals.
Due to our continued growth, we are seeking to hire experienced site leaders to join our teams across the greater Los Angeles, CA area.
Job Duties and Responsibilities
Supervision of up to 30 employees
Provide excellent customer service and pet care
Create employee schedules
Human resources duties such as hiring, interviewing, performance evaluations
Management of inventory, supplies, and payroll
Promote and enforce policies and procedures
Management and conflict resolution duties
Must have management and leadership experience.
Excellent time management and multi-tasking skills, especially in very busy seasons
Flexible schedule; must be able to work 10+hour days, some weekends, some nights and holidays
Pet related experience preferred
Previous management experience in pet boarding, hospitality, food service or retail
Positive, upbeat personality with ability to motivate others
Excellent pet handling skills and ability to manage cats and dogs of all sizes
Compassion towards people and pets
Strong customer service skills
Roll up your sleeves mentality with the desire to set a great example
Professional appearance and demeanor
Demonstrate professional and courteous presentation with staff and clients
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.