Heart + Paw is looking for Partner Doctor to lead our team as an be an integral part of how we are reimagining petcare for pets and pet parents at our Northern Liberties location which will be opening in the late spring.
If you have a proven track record of leading others, a strong understanding of running a practice, and are passionate about providing profession-leading preventive care by high standards of veterinary medicine and will excel in a collaborative environment where you are significantly rewarded for success, are encouraged to grow and pursue professional interests, and take the time to practice veterinary medicine in a patient centered way, then we want to talk to you!
Our ideal candidate will be client centric, have a deep appreciation for the human-animal bond pet parents have with their pets, be passionate about embracing low stress handling philosophies and methodologies in patient care, be enthusiastic about giving back to and building a relationship with the local community, be comfortable with the need for adaptability, and have at least 2 years of clinical experience in a companion animal practice.
Your Day to Day
The Partner Doctor is the primary leader at our pet center with direct oversight of employees and all services provided. The Partner Doctor is responsible for ensuring that all services meet the appropriate standards of care (as defined by state practice act and Heart + Paw). She/he will be responsible for providing quality veterinary care and leading day to day operations in a way that is focused on a client/pet centered approach to veterinary care. She/he will also be an integral component in building the success of the Heart + Paw center as well as the entire Heart + Paw brand.
Practice veterinary medicine in compliance with local, state, and federal guidelines along with any Heart + Paw quality standards. Assure that all associate veterinarians do the same.
Serve as a role model and champion of the Heart + Paw brand.
Serve as resource for other pet centers within the Heart + Paw community as applicable.
Oversee the care of all pets in the center, encouraging collaboration and communication across center services and championing low stress handling philosophies and methodologies in pet care.
In partnership with the Pet Center Director, hire and train pet center employees to deliver excellent pet care and an outstanding client experience.
In partnership with the Pet Center Director, oversee proper use and maintenance of all center equipment and facility cleanliness and adherence to brand standards.
In partnership with the Pet Center Director, create a positive and collaborative working environment for all center employees.
Partner with Heart + Paw leadership and the Center Director to manage all employee issues (scheduling, communication, development, discipline).
Provide effective communication between pet center and Heart + Paw leadership.
Participate in planning, budgeting, and review of pet center financial performance.
Provide a quarterly business review and plan to Heart + Paw leadership.
Partner with Heart + Paw leadership to deliver outstanding financial results for pet center.
Lead development of medical, technical, and communication skills of all center employees.
Serve as a mentor and resource to all associate veterinarians.
Take lead in marketing pet center in community in partnership with Heart + Paw leadership.
Promote and practice top quality preventive care.
Lead the veterinary hospital team through daily patient caseload and direct center employees in a positive and efficient manner.
Communicate with clients in a positive and efficient manner, utilizing Heart + Paw technologies available (Telemedicine, texting, emails, etc.)
Address and resolve client concerns arising from care provided in center.
Develop and maintain positive and lasting relationships with clients and community.
Promote all center services (grooming, day care, boarding, retail)
The Ideal Candidate
We’re looking for client-centric veterinarians with a deep appreciation for the human-animal bond between pet parents and their pets. Candidates should be licensed veterinarians (DVM/VMD or equivalent) in good standing with the applicable state veterinary board. They should have 4-5 years of clinical experience with 2-3 years of hospital level leadership (coaching or mentoring others, leading medical areas of focus) and excellent client communication skills.
Our ideal candidate has:
Strong interpersonal skills and an excellent reputation with doctors in the community,
Proven leadership experience within clinical practice,
Client-centric mindset with proven ability to bring, build, and retain a strong client base,
A highly collaborative mindset and the ability to be adaptable,
The business acumen to drive financial results through quality veterinary medicine,
Strong interest in the use of technology to advance the practice of veterinary medicine and the pet/pet parent experience,
A fear-free mindset and HABRI certification or desire to become certified,
A passion for preventive care,
An entrepreneurial spirit, and
Enthusiasm about giving back to and building relationships with the local community.
About Heart + Paw
Heart + Paw is an integrated pet care company serving pets and their parents. By bringing together a tailored physical space and digital experience designed for the dynamics between pets, their parents, and the care team, our centers serves the modern dimensions of pet parenthood. We offer veterinary care, grooming, day care, boarding, retail, and other complementary services at its centers. Thoughtfully designed, digitally enabled and powered by the best and the brightest, Heart + Paw will be the destination for pets, their parents, and our team. Our company was founded with the belief that pet care providers have the noblest hearts yet often struggle with the demands of delivering high quality care to others while maintaining their own personal well-being. Our entire team is committed to creating a new employee experience, one that allows the dedicated veterinary care provider to do both. With our extensive veterinary and operational background, we have put a great deal of thought and resources into every aspect of the employee experience: physical space, compensation, benefits, technology, equipment, caseload, and staffing. We believe the employee experience is an essentia...l part of petcare reimagined.
Check us out at heartandpaw.com or https://www.youtube.com/watch?v=s6Zkf7Y_Dys.