We are looking to hire a courteous and efficient veterinary office manager to coordinate and manage all office administration procedures. The office manager is responsible for the business activities of the practice including: hiring and training support staff; working with the owner to monitor key performance indicators; maintaining inventory and an inventory control system; managing the hospital software; and implementing safety and security procedures. This is a leadership position with the additional responsibility of ensuring a positive work environment in which the practice achieves its goals.
To be successful as a veterinary office manager, you should be patient, detail-oriented, and adept at multitasking. Ultimately, an outstanding veterinary office manager should be able to communicate effectively with pet owners and veterinary staff members as well as demonstrate exceptional management, organizational, and customer service skills.
Veterinary Office Manager Responsibilities:
Answering telephone calls in a polite and professional manner.
Developing and implementing an effective inventory control system to ensure that necessary office and medical supplies are ordered in a timely manner.
Preparing health, immunization, and euthanasia certificates as instructed.
Preparing invoices and obtaining payments from pet owners.
Preparing employee work schedules and managing the office staff.
Promptly notifying the appropriate veterinary staff of emergency cases.
Updating medical records as well as pet owners' contact and billing details.
Interviewing suitable office staff candidates and providing training to office employees as needed.
Providing educational pamphlets to pet owners with sick or injured pets.
Ensuring that pet owners' complaints are promptly addressed and resolved.
Ensuring clinic is adequately staffed every day and find coverage when issues arrive
Veterinary Office Manager Requirements:
High school diploma or GED.
Bachelor's or Associate's Degree in business administration or related field is advantageous.
Proven veterinary management experience.
Proficient in all Microsoft Office applications.
The ability to multitask.
Excellent management, leadership, and conflict resolution skills.
Strong problem-solving, administrative, and organizational skills.
For over four decades, we have provided outstanding veterinary care in Parker County! We are a fast-paced clinic with an educational and honest approach to medicine. Two clinic progressive mixed practice (90% small animal, 10% large) looking to increase its current technical staff.